Page 6 - Mississippi 811 Magazine 2019 Issue 4
P. 6

Positive Report on “Positive Response”
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M u...-
arly this year, Mississippi sn Submit Ihsponsls
launcheal a new lnlegmtzd m _ __Y ‘ — E 0 M
positive Response system that " ‘ ‘ @:| “ .
has helpeal lake service to the ,_______ _ _ . P! a is... .._ ti-..
next level. M5811 CB/IT Manager ::‘:::‘.::E'::.:''...'‘*'' '~ __ ;-—____ :__ ;- :- :_
Amanda Russell explains, "We've ---— _~,_: :35: :1 -_- : -
revampeel the intormation that we _ __ ...._. ..,.._.. .. .. w i mean»-I
wem displaying and have cieanea it up =_.._.___. __ __ _ e I ,_,_,,m_,
so that it is easier to tollow The new :3; " ' _ "’ _9. , mm
Positlve Response system has greatly ._ _._,,..__  ‘ """ "
improvetl eomrnuniearion between -- _ "““' """“"""
the excavator and the membezk : 55'-'V=tl"'|t|"4‘-'—"
lucnting services. For those that are ‘ ‘ ° t oi.e....niii_.a.
parricipatlng, it allows the excavators I 7 o..ti.v.
a way to go and see the responses
that the members and locators have  
siibinittetl tor each ticket" Accozdlng 03
to Amanda, "use ui the service is not
yet mandated by law but It is on the been submitted The excavator can also tickets come in, we are able to get right
dtseusstou board and is hkely to be iust get into our web portal and put the on them. in the past, when the others
passed mto law. possibly as soon as ticket number in," making the process didn't get out there anal no responses
2020- We're hopeful for that-" mueh more eiiirient tor its users and were called in, they were inaerurately
The mmgmzd posmvz MP0” greatly reducing the number of no being calleol in on all ot us. Now, since
system ii ya flame, my ledmolngy responses reponea. we ve been dolng this, we don t get
is hetptus to pmvtde better service Ruth lareazeale works in DCL Locating “E” H“ ““"‘b" 9‘ “° ”“’°“:"° “cm”
and safety and It has been very Well tor coast EPA and shares a little about ‘h"‘.‘.'’“ “M1 “’ ‘ "' d"“l,k"'g " "P ‘D
received» "The excavators that supply their success with Positive Response. P°““"‘ ",“""’°“"”d‘“‘ ‘ d“ 9"”
an email aelalress are automatieally sent "wzrm my piemd with the new ‘huts that f‘ beet) dt“ete“t- We Ye Vet)’
an update of the responses wtthih the system. lt has cut down on our 110- t"‘“‘“‘ ‘“"‘}‘ “’
two Working days in which the tocators responses a lot. we work strictly tor one Brad Bax with calealonia Natural
are supposed to locate for them At the power :ompnny—CDaal Elac|1'i:—imd Gas District also shares a positive
end of that time. we go ahead and send we don't mark any other utilities, so report on positive Response ‘The
an update of all the responses that have we don't get the volume of tielcets Positive Response is a great program.
that other companies get, so when the we use the app on our phones to do
4. Mississaaiarr 2019, issues

































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